Delta Cancellation Policy — Refund Fee, Process

Sam Martin
5 min readAug 25, 2023

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Delta Cancellation Policy and How to Get a Refund on a Cancelled Ticket

As per the Delta Airlines Cancellation Policy, passengers can easily cancel their flight and get a refund in the original form of payment. However, the cancellation needs to be made within the 24-hours of the flight booking. After the 24-hour period, only the refundable fares will be eligible to request for a cancellation and get a full refund. Cancellation can be made either from the Delta official website or through the Delta Helpline Number. All these details regarding the cancellation of the Delta flight are discussed below. So read this blog post to know what to do in case you want to cancel your Delta flight.

Important Details under Delta Cancellation Policy

Following are some of the pointers that you need to know while cancelling your Delta Ticket:

  • Cancellation made within 24 hours of the flight booking and at least seven days prior to the flight scheduled departure will be entitled to a full refund irrespective of the fare type in the original form of payment made while purchasing Delta Ticket.
  • After the 24-hour period, cancelling a non-refundable ticket might cost a cancellation fee. The amount will be transferred to the passenger in the form of e-credit. These credits can be utilized further to make future bookings.
  • Only the tickets purchased from the Delta official are eligible for a cancellation and refund. Official sources include Delta Online, Helpline number, Delta help desk, or any other certified third party.
  • No cancellation will be allowed once the flight has departed.
  • Passengers can cancel their flight in case of any illness or if they are military officials who have to last minute due to deployment orders.
  • Tickets for Delta flights originating from Mexico can be cancelled or changed.

How to Cancel My Delta Flight

A major question that passengers need an answer to while reading Delta Cancellation policy is how they can cancel their flight easily. Various means are available for the passengers through which they can cancel their flight. Either they can go to the official website or dial the Delta helpline number. Make sure that some additional fee will be applicable in case you are requesting cancellation on the phone.

Cancel your Delta Ticket from the Delta Online

  • Go to the official website of Delta, where you need to log in with your Sky Miles number or Username.
  • Once you have logged in, you can have access to your Delta flight bookings.
  • Select the flight which you need to change or cancel.
  • You can easily locate the option “Need to Cancel” and then “Start Flight Cancellation.” After that, follow the steps further to confirm cancellation.

Delta No-cancellation Fee

The basic economy and other travel classes below Delta Main Cabin can cost some cancellation fee on the same request being made. As per the Delta Cancellation Policy, the fee to cancel your flight starts from USD 99 and is subject to change depending on the travel class. However, the following ticket will be excluded from the cancellation fee.

  • Any ticket booked under Delta Main Cabin or upper class for travel within the US, Puerto Rico, and the US Virgin Islands.
  • Any ticket for the flight originating from the US, Canada, Europe, Africa, and the Caribbean under the Delta Main Cabin or any other upper class.
  • Cancellation of any ticket excluded from the above-mentioned one will involve the deduction of the cancellation fee first, after which the remaining amount will be transferred to the passenger in the e-credits.

Delta Airlines Refund Policy

Another major doubt on cancellation is the refund scenario. A full refund is applicable on a cancellation request within 24 hours of flight booking in the original form of payment. However, after this period, the refund status will depend on the travel class and the time period remaining for the flight departure.

How Can I Check the Delta Refund Request Status

Usually, it takes around seven days for the refund to be transferred into the original form of payment. However, as per the Delta Airlines Refund Policy, passengers have the amenity to check the refund status for their cancellation through Delta online. All they need to do is provide the ticket details through which they can easily track the refund status.

Delta Airlines Flight Change Policy

Instead of cancellation, you can also opt for a flight change request on a Delta Ticket. The process to make changes to Delta flights can be done online on the official website of Delta. Also, no flight change fee will be applicable if the same has been requested within 24 hours of the flight booking. Also, they need to keep in mind that some travel classes are not eligible for change requests.

Cancellation Request on Flight Delay

In case there is a delay in the flight, which is more than 2 hours, then Delta offers to rebook your flight. However, passengers can request a cancellation to initiate their refund through the My Trip section on Delta Online. In case the flight has been cancelled by the Airline, then passengers are entitled to a full refund. For that, they need to fill out the Travel Disruption Forms.

Delta Reimbursement Forms

Additional expenses or any other incurs faced by the passengers due to flight delays that occurred because of the factors that were under the airline’s control will be reimbursed by Delta itself. Reimbursement requests submitted by the passenger will be scrutinized by the passenger, and once their eligibility has been determined, then the request for reimbursement will be initiated. However, in the following cases, the reimbursement will be rejected totally as per the Delta Cancellation Policy:

  • Delay due to air traffic control.
  • Delayed Baggage and prepaid expenses.
  • The delay was made due to bad weather.
  • Any other alternative transportation is available for the final destination.

Other applicable terms and conditions for Delta 24-hour Refund Status

  • Cancellation requests need to be made before midnight of the day after the ticket has been purchased or the departure date of the flight.
  • 24-hour cancellation is eligible for the tickets purchased from Delta’s official sources. These include the Airport Ticket counter, Delta website, or reservation sales.
  • The 24-hour cancellation request cannot be made on paper tickets, partially flown tickets or any ticket booked through a travel agency.

Delta No-Show Policy

It is mandatory for the passengers to make changes or cancel their tickets before the flight departure. Passengers are requested in any way to notify the airlines about their absence before the flight departs. In case the passenger does not check in without any notification, then their ticket will be cancelled. Along with that other itineraries will be cancelled with no refund.

Summing it Up

Here, we have listed all the terms and conditions regarding Delta Flight Cancellation Policy. Along with that, major information related to the cancellation, like refund or cancellation, has been discussed above, which will be sufficient for the passenger to know while cancelling their flight. However, in case you need further information, then connect with Flight Aura, where you can find all available information on different travel policies of various Airlines around the globe.

Other Related Links:-

Jetblue Cancellation Policy

Air Canada baggage policy

Jetblue Refund Policy

EasyJet Cancellation Policy

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Sam Martin
Sam Martin

Written by Sam Martin

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I am travel agent. I can help you to cancel your flight and apply for a refund. If you want more information you can visit us.

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